Reference

How pokerbews Handles Your Personal Information

Your account data stays with us — not sold, not shared with advertisers, and protected under the same security layer that covers your PayPal and Venmo transactions on our platform.

Data collected on account creationPayment info kept encryptedYou can request your data anytimeCookies managed via account settingsContact us to update or delete records
Browse the Lobby Read FAQ
pokerbews How pokerbews Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Security is built into how we process every account action — from the moment you deposit via Play+ through to the point a Venmo withdrawal clears your account. We do not store full payment credentials on our own servers; those are handled by the payment processor. Cookies help us remember your session state and surface the games you open first, but you can adjust cookie preferences from account settings at any time. Data we hold is kept only as long as it is needed for your account, legal compliance, or dispute resolution — after that, it is deleted on a set schedule.

Encryption on All Transactions

Every PayPal, Venmo, and Play+ transaction runs through an encrypted connection. Payment credential storage is handled by the processor, not held on our end.

Cookie Controls in Account Settings

Session and preference cookies keep your lobby state intact between visits. You can review or turn off non-essential cookies directly from the settings panel in your account.

Data Retention Schedule

We hold your personal data for as long as your account is active or as long as state and federal compliance rules require. Inactive accounts are flagged and reviewed on a rolling basis.

Identity Verification Process

When you request a payout, we may ask for identity documents. Those files are reviewed by our verification team, stored securely, and not shared beyond the verification step.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions deserve a direct line, not a general inbox. We have three ways to reach the team that handles data requests, correction requests, and account-deletion inquiries. All three channels connect you to staff who can act on your request — not a bot that routes you in circles.

Team online

Live Chat

Open the chat widget from any page while logged in. Select 'Account & Privacy' from the topic menu and a support agent will handle your data request directly.

Email Support

Send your data request to our support email from the address linked to your account. Include your full name and the specific action you need — access, correction, or deletion.

Account Settings

Some data updates — like your email address or phone number — can be made without contacting us. Head to your account wallet page and look under 'Personal Details'.

Privacy Policy — What You've Asked Us

These are the questions we hear most often about how your data is handled on this platform. If yours isn't listed here, live chat or email support can answer it directly.

We collect your name, email, date of birth, and payment method details — such as your PayPal email or Play+ card number — to verify your identity and process transactions.

We do not sell your data. We share limited information with payment processors like PayPal and Venmo and with identity-verification services, only to complete actions you authorize.

Email us from the address on your account or use live chat and select 'Account & Privacy'. We will compile and send your data within a reasonable timeframe under applicable state law.

Yes. Contact us via email or live chat with a deletion request. Some data may be retained where required by law or for active dispute resolution, but we will explain exactly what and why.

Cookies keep your session active, remember your lobby preferences, and help load the games you open first. Non-essential cookies can be turned off in your account settings panel.

Yes. Data rights and platform availability depend on the state you are in. We follow applicable state-level requirements, and our support team can help clarify what applies to your account.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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